About us
Mission Statement
At EatCircle, our mission is to connect food enthusiasts with culinary creators and
food-related services in a vibrant, inclusive community. We aim to celebrate culinary
diversity, support local food artisans, and create a seamless platform where people
can explore, share, and indulge in their passion for food. Through innovation and
commitment to quality, we strive to make every food experience accessible,
enjoyable, and meaningful for everyone. We aim to empower individuals to make
informed food choices that benefit both their health and the planet. By connecting
people through food, we strive to foster a culture of mindful eating and sustainability.
What We Do
At EatCircle, we bring together food lovers and culinary creators in a unique social
platform dedicated entirely to food. We provide a space where users can discover
new culinary experiences, connect with like-minded individuals, and support local
food artisans. Whether you're looking to explore hidden culinary gems, or follow the
latest trends in the food world, EatCircle offers an engaging and interactive way to
indulge in your passion for food.
Our platform is designed to bridge the gap between those who love to create and
those who love to eat. We empower home cooks, food truck operators, restaurant
enthusiasts, and local food businesses by giving them a space to share their
offerings, connect with followers, and grow their presence in the food community. By
fostering these connections, we aim to create a dynamic environment where
everyone can enjoy and celebrate the diversity of food.
What We Offer
1. A Vibrant Community:
We offer a vibrant and supportive community of food enthusiasts and culinary
creators, all sharing a common passion for food. Whether you're looking to socialize,
explore, or learn, our community is here to inspire and connect you.
2. Cookmate Feature:
Our Cookmate feature allows culinary creators to showcase their food creations,
offer services, and connect with a dedicated audience. Whether you're turning your
culinary skills into a business or expanding an existing one, Cookmate provides the
tools you need to succeed.
3. Discovery of Culinary Gems:
We make it easy to discover authentic, undiscovered food makers and hidden
culinary gems. By connecting users with local food artisans, we help bring unique
and high-quality food experiences to light. EatCircle is more than just a
marketplace—it's a community that shares knowledge and connects also with health-
focused culinary creators, helping you make informed choices about what you eat
and how it impacts your health.
4. Preordering and Special Requests:
Users can preorder items, request special dishes, and check product availability from
their favorite culinary experts, making it easier than ever to enjoy exactly what you’re
craving.
5. Diverse Subscription Plans:
We offer flexible subscription plans—Basic, Gold, and Premium—catering to the
needs of every user. Each plan provides different levels of access and features,
ensuring that everyone can enjoy EatCircle to the fullest.
6. Support for Local Food Businesses:
We are dedicated to supporting local food businesses by providing them with a
platform to reach new customers, showcase their products, and grow their brand
within the food community.
At EatCircle, we are passionate about food and committed to creating a platform that
enhances the way people experience, share, and connect through food.
Company History
EatCircle is a startup founded in 2023 with a vision to unite food enthusiasts and
culinary creators in a single, vibrant platform. Recognizing a need for a space that
combined food exploration, social interaction, and support for local food artisans, the
founders developed EatCircle to fill this gap. Launched in 2024, the app quickly
gained popularity for its innovative features, including preordering, special requests,
and the Cookmate program, which helps culinary creators showcase their skills and
connect with a wider audience. Today, EatCircle continues to celebrate culinary
diversity and support local businesses, evolving to meet the needs of its growing
community.
Our Values
At Eat Circle, our values are the guiding principles behind everything we do:
1. Community
We believe in building a supportive and inclusive community where food
lovers and creators can connect, share, and grow together.
2. Innovation
We are committed to continuously innovating and enhancing our platform to
provide new and exciting ways for users to explore and enjoy food.
3. Diversity
We celebrate the rich diversity of global cuisine and strive to showcase a wide
range of culinary experiences and food traditions.
4. Authenticity
We prioritize genuine, high-quality food experiences and support local
artisans and creators who are passionate about their craft.
5. Transparency
We value openness and transparency in food sourcing and preparation,
ensuring users can make informed choices about what they eat by providing
direct communication with the cookmates
6. Support
We are dedicated to supporting food related service sector, local businesses
and culinary creators by providing them with tools and opportunities to thrive
in the food community.
What's Next for EatCircle
We’re excited to introduce enhanced personalization, expanded culinary
partnerships, and an improved user experience. Upcoming features include new
health and wellness tools, local and global expansion, and community engagement
initiatives. We’re also working on generating a streamlined process to better connect
users with Cookmates, and boosting our sustainability efforts. Stay tuned for these
exciting updates as we continue to enrich your food experience!
Privacy Policy
THIS PRIVACY POLICY
Our Commitment to Privacy
EatCircle Inc, and its representatives, subsidiaries and affiliates (collectively, “EatCircle”,
“we”, “us” or “our”) are committed to protecting your privacy. This Privacy Policy (as updated
from time to time, this “Privacy Policy”) has been designed to comply with Canada’s
Personal Information Protection and Electronic Documents Act and other applicable federal,
state and provincial privacy laws relating to the protection of personal information
(collectively, “Privacy Laws”). This Privacy Policy forms part of and is hereby expressly
incorporated into our Terms of Service (the “Agreement”).
Scope
In this Privacy Policy, we explain how we collect, use, disclose and protect the personal
information of our Users (as defined below).
You are a “Cookmate or User” if you are an individual and you access our website located at
[https://www.EatCircle.com] or related links (collectively, the “Site”), install or use our mobile
application(s) (the “Mobile App”), install or use any other software supplied by us, access
any information, function, feature, application, product or service made available by us or
register an account with us (collectively, the “Service”).
Your “personal information” means any information about you as defined in applicable
Privacy Laws and includes information such as your full name, address, postal code, email
address and geographic location. Geographic location is collected only for distance
calculation and not for any other intended purpose. It may also include information on how
you use the Service. It does not include business contact information or certain publicly
available information.
Updates
We may modify this Privacy Policy at any time for any reason, effective upon posting an
updated version through the Service, and indicating at the top of this page the date these
terms were last revised. If the modifications are significant, we will use commercially
reasonable efforts to provide you with prior notice via email or other reasonable means. You
should regularly review this Privacy Policy, as your continued use of the Service after the
date on which an updated version becomes effective constitutes your acceptance of the
updated Privacy Policy. In the event that you do not accept the updated Privacy Policy, your
sole and exclusive remedy is to cease your access and use of the Service.
COLLECTION
We may collect personal information when you provide it to us, including by way of your
interaction with us and your access and use our Service. We try to minimize the collection of
personal information to only what is reasonable and necessary to provide our Service and to
develop, assess and improve our Service. We only collect personal information if non-
identifying information is not sufficient for this purpose.
We may collect the following categories of personal information about you:
identifiers, which may include your name, address, email address, telephone number, social
media ID, user ID, username or screen name, password, IP address or MAC address;
commercial information, which may include payment, banking or other financial information;
internet or network activity, which may include your operating system type and version, web
server type and version, PHP version, database type and version, cookie information, device
information, browsing information, browsing activities, platform use data, mobile application
use data, referring domain, destination domain, destination path, performance, security,
software configuration, website user statistics, viewing activity and communication
preferences;
mobile device information, which may include your mobile phone number, mobile country
code, unique device identifier, mobile advertising identifier (assigned by your mobile
platform), information about your mobile device screen size, date and time of mobile device
use and other mobile device-related information;
geolocation information, which may include geographical information derived from your IP
address, MAC address or device GPS;
audio, visual or electronic information, which may include screen sharing views or any data
contained in files uploaded, emailed or otherwise provided by you;
other information, which may include the contents of your communications with us, whether
through email, social media, telephone or otherwise, and inferences we may make from
other personal information we collect.
USE AND DISCLOSURE
Purposes of Use and Disclosure
We may use or disclose the personal information we collect about you for the following
purposes:
to verify your identity;
to contact you or your designated representatives;
to manage the administration of your account,
to provide you with our Service;
to maintain and improve our Service;
to develop new services;
to advertise, market and promote our Service
to identify new users or customers;
to measure our performance;
to tailor the content and advertising on our Site and other services;
to manage your preferences;
to provide a more personalized user experience;
to satisfy our legal, regulatory, custodial and tax reporting requirements;
to establish our legal rights or defend against legal claims;
to protect you, us and others from fraud and error and to safeguard our business interests;
to collect debts owed to us;
to manage or transfer our assets or liabilities, which may include in the event of an
acquisition, disposition, merger, amalgamation or other business transition or transaction;
and for any other purpose which we disclose to you from time to time.
If we ever wish to use or disclose the personal information we collect about you for a
purpose not previously identified, the new purpose will be disclosed to you prior to such use
or disclosure and your consent to such use or disclosure will be sought (unless such use or
disclosure is required or authorized by law).
Third Party Use and Disclosure
To the extent permitted by applicable law, we may disclose the personal information we
collect about you to the following third parties:
our affiliates, agents or business partners;
our service providers, which may include service providers of website hosting, payment
processing, product delivery, accounting services, legal services, tax services, consulting,
professional advising, surveys, market research, data analysis, reporting, and marketing;
a purchaser, investor, new affiliate or other successor in the event that we or any affiliate,
portion, group or business unit of us undergoes an acquisition, disposition, merger,
amalgamation or other business transition or transaction;
legal, governmental, regulatory, tax or judicial authorities (“Authorities”) to comply with any
law, directive, judicial or administrative order, legal process, investigation, warrant,
subpoena, government request, regulatory request, law enforcement or as otherwise
required or authorized by law or such Authorities; and
other third parties, including (a) to whom you have authorized us to disclose your personal
information, (b) to investigate, prevent or take action regarding suspected illegal activities,
fraud or violations of the Agreement, (c) to protect the safety or the security of persons or
property, and (d) to the extent we believe is reasonable and necessary for the purposes set
out in this Privacy Policy.
Whenever we disclose personal information to third parties, we try to minimize the disclosure
of personal information to only what is reasonable and necessary for the third party to fulfill
the particular purpose for disclosure. We also require, by contractual means, that the third
party maintain and protect the confidentiality of the disclosed personal information to the
same degree as it if were in our possession.
At times, we may transfer your personal information outside of Canada, including to third
parties outside of Canada who may perform services for us which involve some of the
personal information we collect about you. Accordingly, some of your information may be
processed or stored in the jurisdiction where the third party is located. This information is
subject to both the laws of Canada and the laws of the third party’s jurisdiction and may be
accessible by the Authorities of other jurisdictions. When we transfer personal information to
third parties, we ensure by contractual means that the transferred personal information is
protected to the same degree as if it were in our possession.
CONSENT
Obtaining Consent
We will not collect, use or disclose your personal information without first obtaining your
consent (except where required or authorized by law). Your consent can be express, implied
or given through an authorized representative, such as a lawyer, agent or broker.
By accessing or using our Site or Service or voluntarily providing your personal information
to us, you are consenting to the collection, use and disclosure of your personal information in
accordance with this Privacy Policy
Withdrawing Consent
You may withdraw all or part of your consent for us to collect, use or disclose your personal
information in accordance with this Privacy Policy at any time upon reasonable notice to us
in writing, subject to legal, contractual or other restrictions. The withdrawal of your consent
may affect our ability to provide you with the same access to or use of our Service.
You may also withdraw all or part of your consent to receive promotional emails from us by
following the opt out instructions provided in such emails. If you opt-out, we may still send
you non-promotional emails, such as messages about your account or our ongoing business
relations.
PROTECTION
Accuracy
We try to ensure that the personal information we collect about you is accurate, complete
and up to date. In some cases, we rely on you to ensure that certain personal information,
such as your address or telephone number, is accurate, complete and up to date. Users are
requested to notify us as soon as possible of any changes, deletions or corrections to their
personal information so that we may keep such information up to date.
Accessibility
With certain limited exceptions as provided under applicable Privacy Laws, you have the
right to access your personal information held by us and to request that the information be
corrected if it is inaccurate, incomplete or collected in violation of law. You may update or
correct information about yourself by contacting us in accordance with Section 7. Please
note that we may be unable to provide you with full access to your personal information if we
are prohibited by law or regulatory reasons to do so, or if the information has been securely
destroyed in accordance with our practices. Subject to legal or contractual restrictions, we
will provide you with an explanation if we are unable to fulfill your access request. In
accordance with applicable law, we must take steps to verify your identity before fulfilling any
of the above requests. If you maintain an account with us, we may verify your identity
through existing authentication practices for the account, such as your username and
password. We may also verify your identity by matching two or three data points of
identifying information about you.
Safeguards
We maintain physical, electronic and procedural controls consistent with regulatory
standards to protect the personal information in our custody or control. Reasonable
measures, such as system access security controls, safeguards to detect and prevent
security system failures, restricted access, and employee training, have been implemented
to help protect personal information from unauthorized access, collection, use, disclosure,
copying, modification, disposal or similar risks. We also take reasonable steps, through
contractual or other reasonable means, to ensure that a comparable level of personal
information protection is implemented by the third parties who assist us in providing products
and services to you. However, please note that complete and permanent confidentiality and
security cannot be guaranteed when information is transmitted electronically.
You can also play an important role in protecting your personal information. For example,
you should:
create a strong and unique password for your user accounts;
never share your user accounts or passwords with anyone (note that we will never ask you
for your password, including in any unsolicited communication such as letters, telephone
calls or emails);
log out of your user account each time you are finished using it, especially if you share your
device with others;
use a strong and unique password on your device; and
never post information on our Site that you do not want to be viewed or used by others.
Retention and Disposal
We retain personal information in accordance with our records retention program. Such
personal information is retained for as long as is necessary for the purposes set out in this
Privacy Policy, unless a longer period is permitted or required under applicable law or is
needed to resolve disputes or protect our legal rights. After this period, such personal
information will be destroyed or disposed of in a manner commensurate with its sensitivity.
OTHER DATA PRACTICES
Cookies and Similar Technologies
We may use cookies and similar technologies to measure web activity to provide you with a
better user experience on our Site and during the course of providing our Services. A
“cookie” is a unique numeric code that we transfer to your device so that we can keep track
of your interests and preferences and recognize you as a returning visitor to the Site and
Service. If you choose not to accept cookies from us, you will still be able to access many of
the features on our Site and Service, but with certain limitations to access and functionality.
Aggregated and Anonymized Personal Information
To the extent permitted by applicable law, we may uses, process, transfer and store data
about Users or partners in an anonymous or pseudonymous manner. We may also
aggregate statistics that we gather about our Users, sales, usage data and products and
services. We may combine such anonymized and/or aggregated personal information with
other information collected, including from third parties. With your consent or as permitted by
applicable law, we may use such anonymized and/or aggregated personal information in
ways and for purposes not previously identified in this Privacy Policy, including for
benchmarking, analytics, research, reporting, machine learning and other business
purposes.
Children
Our Service is not targeted or directed at children under the age of 13, and we do not intend
to, or knowingly, collect or solicit personal information from children under the age of 13. If
you have reason to believe that a child under the age of 13 has provided personal
information to us, we encourage the child’s parent or guardian to contact us in accordance
with Section 7 to request that we remove the information from our systems. If we learn that
any personal information we collected has been provided by a child under the age of 13, we
will promptly delete that personal information.
External Websites
Our Service may provide URL links to other websites, mobile applications, resources or
Internet locations which we do not have control over (“External Websites”). Such links do not
constitute an endorsement by us of those External Websites. We have no control over and
are not responsible for External Websites, their content or any goods or services offered or
made available on them. Your access to or use of any External Website is subject to the
terms of use and privacy policy of that such External Website.
Disclaimer to Complete Security
By accepting this Privacy Policy, you acknowledge and agree that no data transmission over
the Internet is completely secure. We cannot guarantee or warrant the security of any
information you provide to us and you transmit such information to us at your own risk.
CONTACT US
Contact Us
If you have questions or complaints with respect to our privacy policies and practices or if
you wish to request access to, or correction of, your personal information under our care and
control, please contact our Privacy Officer at:
Attention:
EatCircle Inc.
Address:
1 Valhalla Inn Road,
Unit 1009,
Etobicoke, M9B1S9,
Ontario, Canada.
Email:
support@eatcircle.com
Inquiries or complaints will be dealt with promptly. We will acknowledge your query,
investigate it and provide you with a response within 30 days.
File a Complaint
If you believe the Privacy Laws relating to protecting your personal information or this
Privacy Policy have not been respected, you may file a complaint with us. We will
acknowledge your complaint, investigate it and provide you with a response within 30 days.
If, after an investigation, your complaint is deemed justified, we will take appropriate steps to
correct the situation, including, if necessary, amending our policies and practices.